Terms & Conditions

Terms and Conditions for amazongaragerepairs.com

 

Effective Date: 9th September 2024

Welcome to amazongaragerepairs.com. These Terms and Conditions outline the rules and regulations for the use of the website and the services provided by Amazon Garage Doors and Gates. By accessing this website, you agree to comply with these Terms and Conditions. Please read them carefully.

If you do not agree with these Terms, you must not use our website or services.

1. Company Information
Amazon Garage Doors and Gates
1440 N Alta Vista Blvd,
Los Angeles, CA 90046
Email: support@amazongaragerepairs.com

2. Services Provided
Amazon Garage Doors and Gates offers garage door and gate repair services for residential homes and commercial buildings. Our services include but are not limited to the repair, maintenance, and installation of garage doors and gates. Specific service terms will be outlined in individual service agreements.

3. Website Use
By using our website, you agree to the following:

• • You must be at least 18 years old to use this website.

• • You will not use the website for any unlawful or prohibited activity.

• • You are responsible for the accuracy of any information you submit through the website.

• • You must not use this website in any way that may impair its functionality or access by other users.

• • Unauthorized use of this website may give rise to a claim for damages or criminal liability.

4. Intellectual Property
All content, images, graphics, text, and materials on the website are the intellectual property of Amazon Garage Doors and Gates unless otherwise stated. You may not reproduce, distribute, or exploit any part of the website without our express written permission.

5. Payment Terms
All services provided by Amazon Garage Doors and Gates are subject to payment. The prices for our services will be outlined in the respective contracts or quotations provided to you.

• • Payment Methods: We accept various forms of payment, including credit cards, debit cards, and bank transfers. All payments must be made in full unless a prior agreement has been made.

• • Late Payments: Late payment fees may apply if payment is not received within the stipulated timeframe.

• • Refund Policy: If you are not satisfied with our services, please contact us at support@amazongaragerepairs.com to resolve any issues. Refunds will be handled on a case-by-case basis as outlined in the individual service agreement.

6. Service Terms
The provision of services by Amazon Garage Doors and Gates is subject to the availability of technicians and materials. We make every effort to meet agreed service timelines but cannot guarantee service completion dates in cases of unexpected delays, such as material shortages or unforeseen issues.

• • Service Guarantee: We provide a guarantee for the quality of our services. Details of this guarantee will be included in the specific service contract.

• • Limitations: We are not liable for any damage caused by pre-existing issues or improper use of the garage doors or gates we repair.

7. Cancellation Policy
You may cancel a scheduled service by notifying us at least 24 hours in advance. Cancellations within 24 hours may incur a fee, which will be communicated in your service agreement. If we cancel a service for any reason, we will notify you as soon as possible and reschedule or refund any payments made.

8. Limitation of Liability
Amazon Garage Doors and Gates is not liable for any direct, indirect, incidental, consequential, or special damages that arise from the use of our website or services. This includes but is not limited to damages for loss of profits, data, or business interruptions.

• • Our liability, if any, will be limited to the amount paid by you for the services rendered.

• • We are not responsible for any losses or damages resulting from delays, technical issues, or disruptions to the website.

9. Warranties and Disclaimers
While we strive to keep the website and its content accurate, up-to-date, and secure, Amazon Garage Doors and Gates makes no warranties or guarantees:

• • That the website will be available at all times or free of defects or errors.

• • About the accuracy, completeness, or reliability of any content or information provided.

• • That the website is free from viruses, malware, or other harmful elements.

You agree that the use of the website is at your own risk, and we disclaim all warranties, express or implied, to the extent permitted by law.

10. User-Generated Content
If you submit any content (e.g., reviews, testimonials, comments) to our website, you agree that:

• • The content is not unlawful, defamatory, or infringes on any third party’s rights.

• • You grant us the right to use, display, and distribute the content as we see fit.

• • We reserve the right to remove or edit any content that violates our policies.

11. External Links
Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content, privacy policies, or practices of third-party websites. You use these links at your own risk.

12. Privacy Policy
Our Privacy Policy governs how we collect, use, and store your personal data. By using this website, you consent to our collection and use of your information as outlined in the Privacy Policy available on our website.

13. Termination
We reserve the right to terminate your access to our website or services without notice if you violate these Terms and Conditions or engage in fraudulent or harmful activities. Termination does not affect our rights or your obligations accrued before termination.

14. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from the use of this website or services will be subject to the exclusive jurisdiction of the courts in Los Angeles, California.

15. Amendments to Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the effective date at the top will be updated accordingly. It is your responsibility to review these Terms periodically to ensure you are aware of any updates.

16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Amazon Garage Doors and Gates
1440 N Alta Vista Blvd,
Los Angeles, CA 90046
Email: support@amazongaragerepairs.com

By using this website or engaging with our services, you agree to comply with these Terms and Conditions.

Refunds and Returns Policy for amazongaragerepairs.com

Effective Date: 9th September 2024

At Amazon Garage Doors and Gates, we strive to provide high-quality services and products. We understand that sometimes issues may arise, and we aim to resolve them quickly and fairly. This Refunds and Returns Policy outlines the process, conditions, and timeframes for product returns and refunds for both physical products and service-based offerings. Please read the policy carefully to understand your rights and how we can assist you.

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1. Scope of This Policy

This policy applies to both physical products and service-based products sold by Amazon Garage Doors and Gates through our website, amazongaragerepairs.com.

• • Physical Products: This includes any tangible goods related to garage doors and gates.

• • Service-Based Products: This includes repair, maintenance, and installation services for residential homes and commercial buildings.

2. Returns and Refunds for Physical Products

2.1. Return Eligibility To be eligible for a return, the physical product must meet the following conditions:

• • The product must be unused and in the same condition that you received it.

• • The product must be in its original packaging.

• • You must provide proof of purchase (order confirmation, invoice, or receipt).

2.2. Initiating a Return To initiate a return, please follow these steps:

1. 1. Contact Customer Support: Email us at support@amazongaragerepairs.com within 14 days of receiving the product. Include your order number and a brief description of the issue.

1. 1. Wait for Authorization: We will review your request and, if eligible, provide you with a Return Authorization Number (RAN) and return instructions.

1. 1. Shipping the Product Back: You are responsible for covering the shipping costs of returning the product unless the product was defective or damaged upon arrival.

2.3. Timeframe for Returns All return requests must be submitted within 14 days of receiving the product. After receiving your Return Authorization Number, you must ship the product back within 7 days.

2.4. Condition of Return

• • Returned products must be in their original, unused condition, and include all parts, accessories, and documentation.

• • Products that are returned damaged, worn, or altered may not be eligible for a full refund, or a restocking fee may be applied.

2.5. Restocking Fees A restocking fee of 15% may apply to certain returned items that are not defective or damaged. This will be communicated to you during the return process.

2.6. Refund Processing for Physical Products Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Please note that shipping fees are non-refundable, except in cases where the product was defective or damaged upon delivery.

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3. Refunds for Service-Based Products

3.1. Service Refund Eligibility Refunds for service-based products are available under the following conditions:

• • Incomplete Services: If a service was not completed or performed as per the service agreement, you may request a refund.

• • Dissatisfaction with Service: If you are not satisfied with the quality of the service, you may contact us within 7 days of service completion to discuss the issue and request a remedy, including a potential partial or full refund.

3.2. Initiating a Refund for Services To request a refund for services, please email support@amazongaragerepairs.com with your order number, a description of the service, and the reason for your request.

3.3. Refund Processing for Services Refund requests for services will be reviewed on a case-by-case basis. If your request is approved, refunds will be processed within 7-10 business days. Refunds will be issued to your original method of payment.

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4. Non-Refundable Products and Services

The following are not eligible for returns or refunds:

• • Products that have been used, damaged, or altered by the customer.

• • Services that have been fully performed or completed as agreed upon.

• • Custom or personalized products specifically made to your specifications.

• • Clearance or sale items, unless they are defective or damaged upon receipt.

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5. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at support@amazongaragerepairs.com with the following information:

• • A description of the issue.

• • Photos of the damaged or defective product.

• • Your order number.

We will arrange for a replacement or issue a full refund, including shipping costs, for damaged or defective items. All claims for damaged or defective products must be submitted within 7 days of receiving the item.

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6. Return and Refund Fees

• • Return Shipping Costs: You are responsible for covering the return shipping costs unless the product is defective or incorrect.

• • Restocking Fees: A restocking fee of 15% may apply for certain returns of non-defective items.

• • Refund Processing Time: Refunds are typically processed within 7-10 business days once the returned item or service issue is verified.

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7. How to Contact Us

For any questions or concerns regarding returns or refunds, or to initiate a return or refund, please contact us:

Amazon Garage Doors and Gates
1440 N Alta Vista Blvd,
Los Angeles, CA 90046
Email: support@amazongaragerepairs.com

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8. Changes to This Policy

We reserve the right to update or modify this Refunds and Returns Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about our return and refund processes.